Keeping practice involvement to the ‘sharp end’ of the selection process avoids stakeholders being distracted and drained by wave after wave of vendor pitches that don’t necessarily give you the answers or certainty you’re looking for. Bringing a level of discipline to the review also prevents a common misstep, which is feeling like they have to do something rather than nothing. A rushed choice based on slick sales demonstrations do not often deliver.
Sometimes it’s not even a case of having to buy ‘new’ but utilising what you already have more effectively. We unpick the bottlenecks and frustrations with current processes, review the options to fix them, starting with what you have in place today. Transforming a poor investment into one that delivers consistent returns, engages users, and increases productivity and profitability.